Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

How to register

We are contracted with North East and North Cumbria ICB to provide general medical services for patients living within Stockton, Hartburn, Fairfield and Norton.  Patients must live within the practice ... [continue] How to register

Practice boundary

Please use the map below to see if you live within our practice boundary.

Named GP

All patients at Queens Park Medical Centre have a named, accountable doctor who is responsible for coordinating their care. When you register with us you will be allocated to a ... [continue] Named GP

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact us on 01642 618170 and ask to ... [continue] Complaints and compliments

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Decision support tools

Decision support tools, also called patient decision aids, support shared decision making by making treatment, care and support options explicit. They provide evidence-based information about the associated benefits/harms and help patients to ... [continue] Decision support tools

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour


See our patient information leaflet by clicking here What is Sepsis? Sepsis- sometimes confused with septicemia or or blood poisoning- is the immunes system’s overreaction to an infection or injury. ... [continue] Sepsis

COVID-19 Information

We will update this page as soon as we have information about how you will receive your vaccine. Please be reassured you will be contacted when it is your turn ... [continue] COVID-19 Information

Website cookies

This website uses cookies A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you access certain ... [continue] Website cookies

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Privacy notice

Privacy Notice Queens Park Medical Centre, Farrer Street, Stockton-on-Tees, TS18 2AW.   01642 618170 Your information, what you need to know This privacy notice explains why we collect information about you, ... [continue] Privacy notice

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Date published: 8th October, 2014
Date last updated: 29th June, 2023