News & Events
Telephone LinesThere has been an immense demand on the telephone lines since the roll out of the covid 19 vaccination programme.
PLEASE do not ring with vaccine queries. We will contact you when it is your turn.
We have been advised by our telephone provider that this is due to patients repeatedly pressing redial when they hear the engaged tone. This is causing enormous problems for both the patients and the Practice. We cannot install more telephone lines but are adding extra lines into the queueing system to try to avoid the engaged tone.
However we still need your help. If you do hear an engaged tone then the lines are VERY busy and you have not even reached the queue. Please wait a little while and try again.
Thank you for your support.
PLEASE DO NOT ring the Practice to ask when you will be vaccinated. We are contacting patients individually to offer appointments so rest assured you will get the opportunity to be vaccinated and we are working through the vaccination programme as quickly as we can.
You may receive a text message from us with a mobile telephone number to ring to book your appointment. These lines are for COVID appointments ONLY so please do not use them for anything else – we will not accept any requests other than for the COVID clinic. These lines are helping to free up the main practice telephone lines for medical issues and will only be available when we have organised a covid vaccination clinic.
We will be starting on second doses in time to ensure everybody who has had a first dose will receive their second at the appropriate interval. Again, please do NOT ring the Practice, we will contact you.
As set out by the Government please see below the priority groups to receive the vaccine:
- Residents in a care home for older adults and their carers
- All those 80 years of age and over and frontline health and social care workers
- All those 75 years of age and over
- All those 70 years of age and over and clinically extremely vulnerable individuals
- All those 65 years of age and over
- All individuals aged 16 years to 64 years with underlying health conditions which puts them at higher risk of serious disease and mortality
- All those 60 years of age and over
- All those 55 years of age and over
- All those 50 years of age and over
Please note this list is subject to change depending on latest government guidance.
Help control the virus
stay at homeCoronavirus (COVID?19) is spreading fast.
Do not leave your home unless necessary.
1 in 3 people who have the virus have no symptoms, so you could be spreading it without knowing it.
If you are feeling unwell, get a test and do not leave home for at least 10 days.
Do not leave home if you or someone you live with has any of the following:
- a high temperature
- a new, continuous cough
- a loss of, or change to, your sense of smell or taste
What is an Advanced Nurse Practitioner?
Nurse Practitioners are trained specialist nurses. They have undertaken additional medical education in order to provide advanced nursing care and to prescribe medication. Nurse Practitioners can provide treatment and advice for many problems for which you may have seen a doctor for in the past. Their main areas of expertise are in the management of common illnesses and long term conditions. The nurse practitioners can assess and examine you, make diagnosis and provide advice and treatment including a prescription if required. They can make referrals to hospital doctors or health care professionals and admit patients into hospital when necessary.
There are some limits to their responsibilities, unfortunately they are unable legally to sign a sickness certificate, however they can ask your GP to issue one. The Nurse Practitioners work closely with your GP and liaise frequently about your care.
What can a Nurse Practitioner treat you for?
- Acute chest infection
- Conjunctivitis/sticky discharging eye/Stye
- Diarrhea, constipation, piles
- Dizziness, unusual headache
- Earache, swollen glands
- Raised temperature that does not improve after home treatment
- Tonsillitis, cough, sinusitis, sore throat, colds and flu-like symptoms
- Urinary tract infections
- Wounds or rashes
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