News & Events
Staff ShortagesPlease be advised that we are currently experiencing unprecedented staff shortages. Please only contact the surgery if you have an urgent problem. We appreciate your understanding and cooperation at this time.
Urgent news about blood testsThere is a national shortage of blood bottles, which is expected to last until 17th September 2021. This is affecting every healthcare service provider.
We have therefore been told by the NHS to postpone all non-urgent blood tests.
- Review all the required blood tests to determine those that can safely be delayed
- Advise you if we feel that you urgently require having a blood test taken to assist your treatment
- Add your name to a waiting list to rearrange your blood test
- Advise you when he situation changes
We are extremely sorry for the inconvenience, this is something that is completely out of our control
Supporting patients following events in Afghanistan
We are aware current events in Afghanistan may have an impact upon patients who have links with the country. These maybe members of the armed forces community including veterans, their families or those with close family ties to the country. Please see the below message from the Royal College of General Practitioners:
We are conscious that some patients registered at Queens Park Medical Centre may be affected by current events in Afghanistan. Queens Park Medical Centre is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.
Telephone LinesThere has been an immense demand on the telephone lines since the roll out of the covid 19 vaccination programme.
PLEASE do not ring with vaccine queries. Please either contact 119 or use the NHS website.
We have been advised by our telephone provider that this is due to patients repeatedly pressing redial when they hear the engaged tone. This is causing enormous problems for both the patients and the Practice. We cannot install more telephone lines but are adding extra lines into the queueing system to try to avoid the engaged tone.
However we still need your help. If you do hear an engaged tone then the lines are VERY busy and you have not even reached the queue. Please wait a little while and try again.
Thank you for your support.
Hartlepool And Stockton Health (H&SH)
Please note H&SH are running vaccination clinics at Riverside Medical Centre. Should you wish to contact them to book or rearrange an appointment please use 01642 967039 (Open Monday-Friday, 9am-5pm)
To find out more information on who can receive the vaccine please click here
Proof of Vaccination
Should you require proof of your COVID Vaccination you can download the NHS App. It is available on iOS and Android. To use it you must be aged 13 and over and registered with a GP surgery in England.
Alternatively you can click here and follow the instructions to request a letter confirming your vaccination status.
Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status
Help control the virus
To see the latest up to date information on COVID-19 please click here
What is an Advanced Nurse Practitioner?
Nurse Practitioners are trained specialist nurses. They have undertaken additional medical education in order to provide advanced nursing care and to prescribe medication. Nurse Practitioners can provide treatment and advice for many problems for which you may have seen a doctor for in the past. Their main areas of expertise are in the management of common illnesses and long term conditions. The nurse practitioners can assess and examine you, make diagnosis and provide advice and treatment including a prescription if required. They can make referrals to hospital doctors or health care professionals and admit patients into hospital when necessary.
There are some limits to their responsibilities, unfortunately they are unable legally to sign a sickness certificate, however they can ask your GP to issue one. The Nurse Practitioners work closely with your GP and liaise frequently about your care.
What can a Nurse Practitioner treat you for?
- Acute chest infection
- Conjunctivitis/sticky discharging eye/Stye
- Diarrhea, constipation, piles
- Dizziness, unusual headache
- Earache, swollen glands
- Raised temperature that does not improve after home treatment
- Tonsillitis, cough, sinusitis, sore throat, colds and flu-like symptoms
- Urinary tract infections
- Wounds or rashes
BBC News - Health
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