Patient self-referral

There are some services that accept self referral from patients, without the need for you to speak to a GP first.  You can receive help, information and treatment from a variety of services. Please see the contact information below.


iMSK is a Musculoskeletal Advanced Assessment Service.  Their team of specialists can assess, diagnose and treat any problems which affect your bones, muscles and joints.  Please click here to access the online referral form.


Patients can self-refer for age related hearing loss if they are aged over 55 years.  The local Providers are North Tees and Hartlepool NHS FT (NTHFT), County Durham and Darlington NHS FT, Outside Clinic, Minor Ops, Specsavers, and Scrivens.  Please see contact details below


Patients can call or visit stores in person. The patient will then be triaged by staff for eligibility into the service. Patients can call stores at the following locations:

Stockton Specsavers, 49-51 Wellington Square, Stockton-on-Tees, UK, TS18 1RG   Telephone: 01642 037780

Middlesbrough Specsavers, 25/27 Newport Road, Middlesbrough, Cleveland, UK, TS1 1LE   Telephone: 01642 036045

Hartlepool Specsavers, Unit 136, Middleton Grange Shopping Centre, Hartlepool, Cleveland, UK, TS24 7RD   Telephone: 01429 705024

Darlington Specsavers, 41 High Row, Darlington, County Durham, UK, DL3 7QW   Telephone: 01325 968150

Redcar Specsavers, 57 High Street, Redcar, Cleveland, UK, TS10 3BZ  Telephone: 01642 037576


Patients can call Scrivens to book an appointment via telephone 0800 027 5102. This number will direct patients to the scrivens Customer Services Team who will then direct patients accordingly into the service.  Patients who struggle with telephone contact can email to self-refer, or visit to book an appointment online.

Minor Ops

Patients can self-refer to Minor Ops via telephone and email booking. Patients should call 0191 9178886 or email

Outside Clinic

Patients can self-refer to the Outside Clinic via telephone booking. Patients should call 0800 954 9093 to be registered, after which they will receive a call from the Audiology Advisor Team to be triaged over the phone.


The North Tees Hospitals NHS FT podiatry service now accepts self-referrals via webform available at: 

This is for patients requiring the following services:

  • Management of foot ulcers, gangrene and infections
  • Diabetic foot screening and education
  • Nail surgery for the management of ingrown or symptomatic toenails
  • Nail, corn and callus management
  • Fungal skin and nail infections
  • Biomechanical assessment of the foot
  • Prescription of orthoses, specialised insoles and onward referral for footwear

Patients who require foot surgery referrals can self-refer online to podiatric surgery at

This includes services such as:

  • Hallux Valgus (bunions)
  • Hallux rigisdus (OA of big toe joint)
  • Tailors bunions
  • Hammer toes
  • Neuroma (failed conservative care)

Mental Health

Mental Health can affect anyone of all ages, there are dedicated services available for children and adults to speak to and get the help and advice they need.

Child and Adolescent Mental Health Services (CAMHS)

Children and Adolescents have their own dedicated mental health service to ensure they receive the help they need. CAMHS can be contacted and referred to directly. For further information please telephone 0300 2000 000

Tees Valley Crisis Service – Mental Health Emergency

If you, or someone you know is in crisis please immediately contact the crisis team using the below details:

Tel: 0300 0200317

Counselling Services

Counselling is a form of Talking Therapy, it is treatment involving talking to a trained professional about your thoughts, feelings and behaviour. They aim to give you a safe time to talk and help understand yourself better.

IMPACT on Teesside

Tel: 01642 573924

Alliance Psychological Services

Tel: 01642 352747
Website: Alliance Psychology

For further information on what mental health services are available to you please visit What mental health support is available to me? – Tees Esk and Wear Valley NHS Foundation Trust (

Termination of Pregnancy (TOP)

Patients that decide on TOP can self-refer to North Tees or the British Pregnancy Advisory Service. They will be talked through the process to help patients make an informed decision.

North Tees

Tel: 01642 624620

British Pregnancy Advisory Service (BPAS)

Tel: 0345 730 4030

Vasectomy (male sterilisation)

MSI UK Reproductive Choices accept self-referrals into their NHS vasectomy service. Patients can call them confidently on their direct vasectomy line on 0345 300 8090, for information, advice or to book treatment.  If you would like more information on the vasectomy procedure you can reference the patient information booklet using the following link:

Radiology (X-rays)

North Tees provide a walk-in service for general X-Rays between 9am and 4pm, Monday to Friday. Anyone can attend between these hours and no appointment is necessary. Patients referred for a Chest X-Ray must attend the Lung Health Department at North Tees Hospital and not the main X-Ray department.

Expert Advice for Babies and Young Children

Expert advice on helping babies and young children when they’re poorly is available from The Little Orange Book.

Pharmacy Services

If you have any of the following issues you may be able to be seen and treat at your local pharmacy:

Athletes Foot
Cold Sores
Conjunctivitis and other minor eye symptoms
Cough, Cold, Nasal Congestion
Cradle Cap
Emergency Contraception
Excessive sweating
Haemorrhoids (piles)
Hay Fever
Head lice
Infant colic
Infant teething
Infrequent migraine
Insect bites and stings
Mild cystitis
Mild irritant dermatitis
Minor burns and scalds
Mouth Ulcers
Nappy rash
Oral thrush
Sore throat
Travel sickness
Warts and Verruca’s

Smoking Cessation

There is a Stockton Specialist Stop Smoking Service, which offers free advice, support and a 12 week treatment programme. Further info here:
Nationally, there is also the NHS SmokeFree Service – many people find the app in particular quite useful:

Date published: 3rd January, 2024
Date last updated: 9th April, 2024