Feedback from patients

We really appreciate it when our patients take the time to let us know that things went well for them.  It’s always nice to receive positive feedback, and the messages are always passed on to the relevant teams.  Here’s what some of our patients have been saying about us in recent months:


“I would like to say thank you to all the nursing staff that have treated me they have been excellent. They are all a credit to the surgery and the NHS”


“My experience with your Receptionist was exceptional. She was so very helpful and is a credit to the Practice. Thank you”


“The kindness and care received was exceptional. I would like to say big Thank You to the reception staff , nurses and doctors who helped with professionalism and kindness. Many Many Thanks”


“I would like to commend the nurse I saw.  She was extremely helpful and I was so impressed with her professionalism, together with a friendly and understanding manner that put me completely at ease.  In these days when people are quick to complain I really wanted to pass on my thanks and appreciation”


“The doctor was very helpful and friendly. He explained everything clearly and discussed options available to me. 10/10”


“All the staff at QPMC are pleasant, polite and professional. I am always very happy with the way I am treated”


“You have a fantastic team and we appreciate your hard work!”


 “I would like to say how helpful, kind, and caring the staff are”


“The doctor was very professional and lovely and he put me at ease straight away.  He solved my problem quickly and efficiently”


 “Queens Park is a breath of fresh air. Receptionists are lovely, phone answered very promptly and I got to see a NP within 30 minutes of my call. I can’t praise you enough”


“The doctor was very helpful and all the staff at Queen’s Park are lovely”


“I would like to say how helpful and friendly the staff have been. Medical receptionists often get a bad reputation, but this is clearly not the case at your practice, please pass on my regards to the staff as they are doing a great job under no doubt difficult conditions”


 “I was dealt with efficiently, pleasantly and courteously by the Health Care Assistant.  The receptionist was kind patient and helpful.  Both members of your staff are a credit to QPMC, the NHS and to themselves”


“I wish to say a big THANK YOU to your receptionist, for her help and assistance.  What a pleasant and efficient lady, a credit to your staff. Many thanks for all her help it is very much appreciated”


Date published: 13th June, 2023
Date last updated: 26th October, 2023