There has been an immense demand on the telephone lines since the roll out of the covid 19 vaccination programme.
PLEASE do not ring with vaccine queries. Please either contact 119 or use the NHS website.
We have been advised by our telephone provider that this is due to patients repeatedly pressing redial when they hear the engaged tone. This is causing enormous problems for both the patients and the Practice. We cannot install more telephone lines but are adding extra lines into the queueing system to try to avoid the engaged tone.
However we still need your help. If you do hear an engaged tone then the lines are VERY busy and you have not even reached the queue. Please wait a little while and try again.
Thank you for your support.