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Repeat Prescriptions

Please be aware that during the Covid-19 pandemic that:
  • We will not be issuing any more than your normal supply of medication
  • We are not able to issue inhalers for anyone that hasn’t had them in the last year but if they are concerned about symptoms please call the practice for a GP telephone call
You can order your repeat medication in a number of ways:
    Online Patient Access – The simplest way to order your repeat medication is by using Patient Access which enables you to manage your medication and appointments, plus access your medical records.
  • Repeat Prescriptions Request – If you are not registered using Patient Access you can request medication using our website.
  • At The Surgery – Drop your paper reorder form into the prescription box at the surgery.
  • Local Pharmacy – You can also talk to your local pharmacy about managing your prescription requests for you.
You are advised to contact the pharmacy to see if the prescription has been completed and sent to them. Alternatively you can contact us to check the response to your request after at least two full working days. We do endeavour to get your prescription to you as efficiently as possible, but safe prescribing of medication is essential and there may be some circumstances where this is delayed.

Urgent prescription requests:

Due to an increasing number of requests for repeat prescriptions to be issued urgently, we have had to review how we handle these requests in order to provide safe and consistent service to all of our patients. Requests for prescriptions outside the normal prescription protocol impacts significantly on both doctor and administration staff time.

We will not process any requests as urgent without the accompanying form. A request is only deemed urgent if you have physically run out of medication and have to take that day. Urgent prescription requests must be submitted in writing at the surgery.